Privacy policy.

1. Who we are

Craft Interactive Technology LLC ("Craft Interactive", "we", "us") is a UAE-registered company with its registered address at Al Garhoud, Dubai, United Arab Emirates. We can be contacted at hello@craftinteractive.ae.

2. What we collect

When you submit a form on this site (contact, demo request, careers), we collect the information you provide — typically: name, work email, phone number, company name, designation, country, and your message. We also collect basic analytics data (page views, referrers, approximate location, device type) via Google Analytics.

3. How we use your data

• To respond to your enquiry — pre-sales calls, proposals, demos.
• To improve our website and content based on aggregated analytics.
• To send relevant follow-up communication (you can opt out at any time).

We do not sell your data. We do not share it with third parties beyond the processors listed below.

4. Sub-processors

We use the following processors to operate this site and respond to enquiries: Google (Analytics), our email provider (Resend or similar), our CRM/ERP (ERPNext, hosted on UAE infrastructure). All are bound by industry-standard data-processing terms.

5. Data retention

Lead and enquiry data is retained for 36 months from last contact, or until you ask us to delete it — whichever is sooner.

6. Your rights

You have the right to access, correct, or delete the personal data we hold about you. Email hello@craftinteractive.ae with the subject "Data request" and we'll respond within 14 days.

7. Cookies

We use essential cookies (for the site to function) and analytics cookies (Google Analytics). You can disable cookies in your browser without losing site functionality.

8. Updates to this policy

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent change. Material changes will be flagged on this page.

9. Governing law

This policy is governed by the laws of the United Arab Emirates.